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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Riding mower repaired by professional repairmen
- Register Closed at 5 PM and Sparse Helpful Staff
- Battery Under Warranty Refused Exchange After Jump Start
- Elite Oasis HE Washer Corroded Inside and Rocked Violently
- Poor Service and Hard to Find Where to Send Complaints
- Fridge Delivery Pushed Back Twice So Order Cancelled
- Very helpful and knowledgeable branch employee
- Water Heater Replacement Delays, Charged for Install Despite Contract
- Repair Rescheduled Again Minutes Before Appointment Window Ended
- Prompt and professional dishwasher repair
- Refrigerator Repair Appointments Cancelled Last Minute Repeatedly
- Technician Prompt, Courteous and Solved Our Problem
- Rebate Refused After Dryer Delivery Without Hookup
- Hand Held Vacuum Order Never Shipped and No Updates
- Delivery Window Missed and Item Found Out of Stock
- Service Man Punctual, Pleasant and Explained Noise
- Fridge Appointment Not Scheduled, Technician Ron Then Fixed It
- Alternator Failed After 23,000 Miles, Refund Sought
- Water Heater Technician Alex Praised as Prompt and Friendly
- Tiller Broke Repeatedly and Repair Appointments Took Weeks