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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Store Staff Busy Marking Prices at 8:30 PM, Customer Lost Temper
- Outlet Order Charged But Never Shipped, No Callbacks
- Washer Under One Year Old Makes Holes in Clothes
- Delivery Delayed, Refund Held for $2,156.67 Appliance Order
- Sears.com Cancelled Order, Relisted Boxes at Higher Price
- Oven Glass Cracked and Oven Dead After Flex Clean Cycle
- Delivery Damaged Ceiling and Bed, Reimbursement Requested
- Sealy Posturepedic Mattress Sagging After 4 Months, Warranty Claim Refused
- Tractor Repair Appointment Cancelled After Three Week Wait
- Washer Repair Left Parts Unattached, Next Appointment Five Days Later
- Kenmore Washer Drum Part Delayed Eight Weeks, Sears Hangs Up
- Kenmore Elite Calypso Washer Needs Third Motor After Repeated Repairs
- Kenmore Washer Misaligned, Sears Refused Proper Repair, Then Demanded Payment
- Furnace Installed by Subcontractor Still Not Heating Adequately
- Washer Repair Appointment Missed and Rescheduled Eleven Days Later
- Dryer Service Cancelled Twice, Next Appointment Three Weeks Away
- Washer and Dryer Delivery Crew Was Courteous
- Riding Mower Carburetor Rebuild Failed, Sears Wants Second Payment
- Kitchen Remodel Took Six Months With Defective Doors
- Floor Squeak Repair Left Unfixed After Crew Arrived Late