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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Furnace Leaking Carbon Monoxide, Sears Repair Parts Delayed a Month
- Layaway Cancelled and $230 Refund Not Returned by Sears
- UV Air Filter Upsell During Air Duct Cleaning Cost $1775
- Washer Repair Pushed Back Again Despite Extended Warranty
- Appliance Delivery Failed Repeatedly, Refund Issued After Weeks
- Refrigerator Repair Delayed Over a Month, Technician Broke Part
- Dryer Repair Appointments Missed Despite Extended Warranty
- Great Dishwasher Repair Service From Dallas Technician
- Range Never Delivered, Scripted Excuses From Delivery Call Center
- Lack of Merchandise in Saugus and Burlington Stores
- Sofas Ordered Online Never Shipped, Sears Cannot Explain Delay
- Price Adjustment Request Denied as Too Late After Washer and Dryer Purchase
- Kenmore Quantum Grill Burners Unavailable Through Service Department
- Good Service From Nice Technician on Washer and Dryer
- Order Passed to Third-Party Seller, Parts Missing, Refund Help Refused
- Credit Account Opened for $400, Card and Account Information Never Received
- Courteous Technician Completed Yearly Washer and Dryer Service
- Central Vacuum Hose and Power Wand Caught Fire, No Help Offered
- Delivery Cancelled, Duplicate Charges for Washer and Dryer Orders
- Snow Blower Blade Rubber Has Come Apart From Rivet