Had a service on a 3 month old dryer scheduled for 12-23 and they promised knowing we had company coming in town. Not only did they cancel last minute on the 23rd but cancelled again on 1-7 at 6pm after three calls throughout the day telling us they were 10 minutes away. After that we were given NO priority and sit here scheduled for the next available day 3 weeks from now! After screwing us twice we get no priority and no sympathy! Screw you Sears, it's anywhere but at Sears for me from now on!
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