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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Three Clerks Could Not Ring Up Sale at Right Price
- TV Delivered Late With Cracked Screen, Second Delivery Time Mixed Up
- Food Processor Repair Required Over 200 Miles of Driving Despite Warranty
- Air Conditioner Repair Delayed Over Two Weeks in Extreme Heat
- Refrigerator Delivery Delays and Ice Maker Setup Forced Costly Plumber
- Stove Glass Cracked and Technician Visit Missed With Blank Sticky Note
- Layaway Refund Mailed by Check Taking Weeks, Policy Not Explained
- Kenmore Washer Parts Delayed for Months on Two-Year-Old Machine
- Kenmore Elite Washer Failed Two Weeks After Warranty With Recalled Motherboard
- Central Air Broke Again After Repair, Long Wait and IVR Runaround
- Dishwasher Delivery Never Happened and Staff Could Not Say Why
- Emergency Heat Pump Repair Pushed Back Over Three Weeks in Heat
- Black Friday Washer and Dryer Ad Did Not Mention Ticket Requirement
- Praise for Helpful Women's Fashion Employee at Laguna Hills Store
- Dryer Repair Failed Minutes Later and Follow-Up Appointment Cancelled
- Washer Technician No-Show and Over an Hour on Hold for Manager
- Technician Left Blank Paper at Door and No Service to Stove
- Unauthorized $850 Deduction From Checking Account by Credit Card Unit
- Heat Pump Installation Rebate of $325 Not Honored by Project Coordinator
- Defective Riding Mower Replacement Promised but Callback Never Happened