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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Warranty Refused for Internal TV Screen Cracking After Three Years
- Kenmore Built In Microwave Key Pads Fail Within a Year
- Dryer Delivery Postponed Two Weeks While Card Charge Held
- Refrigerator Down Four Days as Parts Fail to Arrive
- Kenmore Vacuum Protection Plan Information Wrong, Repair Runaround
- Kenmore Dishwasher Fails After Year and Half, Repair Not Guaranteed
- Refrigerator Delivery Repeatedly Postponed With No Interim Solution
- Online Canister Set Order Never Delivered After Shipping Notice
- Elite Appliances Developed Problems Soon After Warranty Expired
- Online Ring Order Canceled but Refund Not Received
- Promised $200 Washer Rebate Never Received
- Labor Charge of $229.95 for Five Minute Compressor Starter Repair
- Grill Grease Tray Order Pending Since May 4
- Three Debits Taken From Checking Account for One Order
- Delivery Crew Took Customer Drill and Broke Refrigerator Grille
- Appointments Canceled the Night Before Without Real Solutions
- Kenmore Fridge Repair Took 25 Days and Multiple Long Holds
- Technician Missed One to Five PM Window With No Call
- Kenmore Air Conditioner Ice Buildup and Leaks After Installation
- Serta Pillowtop Mattress Exchange Pending for Months