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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refrigerator Broke in Under Two Years and Called Unfixable
- Service Tech Shorted Dryer Circuit Board During Repair
- Craftsman GT 9000 Mower Arrived Damaged and Overcharged Twice
- Waffle Iron Delivery Switched To UPS Without Tracking Number
- Cancelled Layaway Refund Not Received After Weeks
- Poor Warranty Service on Television and Radios
- Representative Refused Coupon Price and Sears Card
- Call Center Calls Starting at 8 AM Despite Requests to Stop
- Washer Order Cancelled After Robo-Calls and Delayed Installation
- Wheel Alignment Refund Promised but Never Received
- Amazingly Inept Repair Team Rescheduled Washer Appointment
- Paying for a Service Contract but Sony HDTV Repair Delayed
- Dryer Installation Caused Gas Leak, Fire Department Called
- Repairman Missed Refrigerator Appointment and Never Called Back
- Kenmore Washer Spider Assembly Flaw, Seeking Resolution
- Online Battery Order Failed and Phone Support Hard to Understand
- No customer service. Possible fraudulent warranty sales
- Delayed Refrigerator Delivery and Interest Charged After Late Payment
- Helpful Salesman Assisted With Treadmill Purchase
- Charged $383 Interest on Zero Percent TV Financing