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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Freezer Replacement Over-Freezes and Remains Unfixed After 120 Days
- Washer Water Leak Appointment Cancelled, Next Slot Weeks Away
- Gold Chain Broke Repeatedly and Store Staff Unhelpful
- Craftsman Mower Repair Referral Takes Two to Three Weeks
- Craftsman Leaf Blower Failed After One Hour of Use
- Missed Technician Appointment and Hard-to-Understand Call Center
- Hidden Complaint Number, Hang-Ups and No Manager Available
- Refrigerator Smoke Odor and 16-Day Wait for Warranty Repair
- New Tires Damaged Rims and Claim Denied as Curb Damage
- Battery Pack Sold as Two-Pack but Only One Shipped
- LG Dryer Broken for Weeks After Three Repair Visits
- Buyer beware/appliance bait & switch
- Water Heater Order Delays and Refund Withheld Until Return
- Wedding Ring Crown Fell Off Twice and Promised Calls Missed
- Technician Took Washer Parts and Invoice Sent Afterward
- Part Charged Incorrect Amount and Delivery Delayed Three Weeks
- Repeated Cancelled Service Appointments Under Service Contract
- Floor Model Table Tennis Table With Clearance Sign Not Sold
- Refrigerator Repair Delays and Incorrect Diagnosis Information
- Air Conditioner Installed Improperly by Sears Contractors