Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Boiler Cracked Twice, Weeks Without Heat or Hot Water
- Black and Decker Spacemaker Coffeemaker Carafe Rim Unglued
- Refrigerator Repair Labor and Part Costs Overcharge
- Restocking Fees Charged on Appliance Return
- Cargo Carrier Paint Bubbling, No Exchange Without Receipt
- Improper Dryer Installation and Inflexible Delivery Window
- Missed Repair Appointment and No Answers From Hotline
- Front Loading Washer Control Board Replaced Twice
- On Hold Repeatedly After Missed Technician Appointment
- Compliment for Helpful Christmas Shop Employee Jim
- Noise After Alignment and Oil Change, Told Motor Mount Broken
- Pension Lump Sum Window Closed Before Paperwork Arrived
- Refrigerator Compressor Failed at Five Months, Repair Runaround
- Appointment Changed Without Contact, No Access to Supervisor
- Layaway Mixer Paid Off but Never Delivered or Cancellable
- Oasis HE Washer Leaking and Promised Free Warranty Not on Record
- Doubled Tire Rebate Not Honored for Sears Card Purchase
- Auto Center Held Car Over Rusted Catalytic Converter Claim
- Tablet Order Cancelled After Confirmation, Only 10% Offered
- Wall Microwave F9 Error Returns After Agreement Expired