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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Oven Repair Appointments Missed Repeatedly by Contracted Service Provider
- Unexpected Credit Monitoring Charge on Unused Store Card
- Technician Allegedly Ordered Extra Fan Part Charged to Warranty
- Kenmore Elite Trio Refrigerator Failed Within a Year, Spoiled Food
- Soldier's Laptop Order Never Tracked, Account Debited, Then Cancelled
- Elliptical Console Went Blank, Store Demanded Whole Unit and $99 Visit
- Promised $40 Rebate and Free Hotel Stay Never Delivered
- Duct Cleaning Left Vents Damaged and Added Surcharges
- Dyson Vacuum Rebate Denied as Time Period Elapsed
- Leaking Refrigerator Needed Repeated Repairs; Technician Late for Saturday Visit
- Craftsman Lawn Tractor Repeatedly Out of Service, Parts Back Ordered
- Charged for Wheel Bearings, Seals and Labor Never Performed
- Air Conditioner Installation Leaked, Failed City Inspection, No Permit Pulled
- Replacement Refrigerator Leaks After Four Repairs, Refund Refused After 90 Days
- Washer Hoses Hooked Up Backward and Air Hockey Table Stuck at Door
- Balance Rose From 375 to 777 Despite Debt Consolidation Payments
- Clearance Camcorder Sold Only as Floor Model, Manager Called Rude
- Appliances Failed Days After Warranty Ended, Phone Representatives Uncooperative
- Former Employee Says Outlet Mislabeled Used Refrigerators and Mattresses
- Twenty Percent Rebate on Three Appliances Never Paid for Two of Them