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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repeated Refrigerator Failures Since 2001 and Washer That Wrings Clothes
- Battery Tester Blew Two Fuses and $540 Repair Was Not Reimbursed
- Side-by-Side Freezer Door Rusting and Leaking, Asking About Recall
- Headquarters Emails Gave No Direct Answers About Used Tractor Model Number
- Fridge Repair Billed $198 for 20 Minutes, No Parts Replaced
- Air Conditioner Repair Delayed a Month by Backordered Parts and Missed Calls
- Air Conditioner Repair Took 11 Days During Heat Wave for Elderly Couple
- Lawn Tractor Repair Visit Cancelled After Technician Lacked Bolts, Wages Lost
- Water Filter Installer Demanded Extra $295 Beyond Paid $185 Fee
- Installer Charged $530 and Another $130 Fee Added on Top
- Refrigerator Replacement Refused on Day 93 of 90-Day Window
- Push Lawn Mower Taken Back Four Times for Repairs
- Ice Maker Repaired Twice for $275 and Still Not Working, Rude Technician
- Craftsman Mower Height Levers Wore Through Aluminum Deck in Second Season
- Brand-New Gas Grill Delivered with Damaged Parts, Return Refused After 90 Days
- Air Conditioner Repair Took Many Visits, Wrong Condenser and Wasted Days
- Promised $500 Credit on Refrigerator Purchase Never Issued by Outlet Store
- Kenmore Elite Refrigerator Failed Twice Within Months Despite Costly Repairs
- Kenmore Refrigerator Water Arm Paddle Broke Twice, Costly Repair Dispute
- Ice Maker Repair Appointments Missed or Cancelled Despite Five-Year Warranty