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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dishwasher Service Agreement Cancelled After Two Wasted Days Waiting for Technician
- Refrigerator Humidity Drawer Costs $97 Because Warranty Covers Only Parts Over $50
- Computer Bundle Pictured With Screen but Shipped Without One
- Delivery Fee Rebate Denied Because Deferred Interest Plan Was Not Eligible
- Washer Repair Technician Arrived Almost Two Hours After Window Ended
- Kenmore Dishwasher, Refrigerator Ice Maker and Gas Grill All Failed Within Years
- Advertised Merchandise Often Not In Stock at Toms River Store
- Refrigerator Failed Under Warranty and Repair Appointment Cancelled at 4:30 PM
- Replacement Ignitor Arrived Late and Broken, Then Unordered Part Charged
- Returned Used Home Theater System Met With Restocking Demand and Police Call
- Cancelled Repair Appointment Leaves Family Without Hot Water for a Week
- Refrigerator Repaired Seven Times With Different Diagnoses Each Visit
- Billed $170 for Service Visit Never Performed and Sent to Collections
- Washer Repair Needed Two Full-Day Waits, Wrong Part and $688 Lost Wages
- Kenmore Elite Refrigerator Failed Repeatedly, Food Spoiled While No Loaner Offered
- Vacuum Cleaner Inquiry Calls Hung Up, Disconnected and Misrouted
- Commercial Refrigerator Delivered Three Weeks Late With Shelves Installed Improperly
- Kenmore Elite Two-Drawer Dishwasher Leaves Dishes Wet and Holds Little
- Verbal Repair Price Agreement Reversed by Manager Over $50 Labor Difference
- Rebate Rejected for Noncompliance Without Notice Until Phone Call Fixed Claim