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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wrong Part Ordered Online Meant Shipping Charges Both Ways
- Charged Twice for One Purchase and Refund Refused
- Brake Job Left Noise and Residue and Manager Was Unprofessional
- Riding Mower Bracket Failed Twice in Three Years
- Advertised Quilt Set Never in Stock at Two Stores
- Refund for Cancelled Express Part Order Still Not Credited
- Billing Continued After Credit Card Balance Was Paid Off
- Manager Dismissed Vehicle Damage Claim and Ended Conversation Over Attorney Mention
- Smooth Top Range Burner Failed Twice in Three Years
- Window Financing Payments Far Higher Than Promised at Sale
- Kitchen Exhaust Fan Repair Requires Waiting All Day at Home
- Treadmill Order Mishandled and Replacement Offer Required Extra Payment
- Order Shipped to Billing Address and Cancellation Refused
- Praise for Two Servicemen Who Maintain Home Appliances Each Year
- Preventive Maintenance Labor Fees Not Quoted When Scheduling Service
- Washer Repair Scheduling Took Weeks With Repeated No-Shows and Hold Times
- Defective Craftsman Lawn Mower Engine Exchange Refused Third Mower
- Front Loading Washer Unrepaired After Three Weeks of Missed Visits
- Craftsman Snowblower Starter and Blower Unit Fell Off After Three Years
- Treadmill Adjustment Quoted $95 Then Estimated at $214