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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Washing Machine Still Leaking After Seven Repair Visits
- Pergola Installation Fell Through After Confusing Scheduling Instructions
- Gas Grill Needed Over $700 in Warranty Repairs in Two Years
- Snowblower Repair Scheduling Led to Worst Customer Service Experience
- Xbox Order Charged Then Cancelled With Hold Left on Card
- Washer Repaired by Courteous Technician Who Arrived on Time
- Unfair Finance Charge Added After No-Finance Mower Was Paid Off
- Online Pickup Order Confirmed by Email but Items Not in Stock
- Appliance Price Match Refused Despite Confirmed Home Depot Prices
- Ice Maker Technician Albert Had Great Sense of Humor, Very Interactive
- Refrigerator Repair Technician Called Ahead, Polite and Knowledgeable
- Technician Missed Broken Check Valve Behind Installed Dishwasher
- Repair Personnel Always on Time and Do Good Work
- Store Account Opened for Discount Later Called Someone Else's Card
- Five Tires Took Hours Plus Weeks of Delay at Auto Center
- Snow Thrower Still Leaking Gas After Repeated Paid Repairs
- Master Protection Plan Service Incompetent With Parts and Appointments
- Built-In Oven Repair Praised Despite Parts Still Not Working
- Washer and Dryer Delivered Without Required Parts Twice
- Miter Saw From Brand No Longer in Business