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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dishwasher Gift Order Canceled, Credit Promised Repeatedly, Never Received
- Refrigerator Defrosting With Hot Wall, Told to Call 911
- Repairman Polite but Could Not Fix Refrigerator Not Built for Outdoors
- Dryer Repair Rescheduling Fight, Rude Call Center Rep Hung Up
- No-Show Repair Technician After Long Window, Call Center Never Called
- Paid Parts Order Lost, Store Claims No Record of Purchase
- Air Conditioner Coil Leak Repair Delayed Over Two Months
- Technician Arrived on Time With Needed Part, Efficient Repair
- Excellent Professional Technician Traveled Through Heavy Snow
- Polite, Professional Washer Repair, Cleaned and Checked Afterward
- Technician Praised as Prompt, Efficient and Well Trained on Washer Repair
- Technician Roger Found Dog Hair Blocking Washer Door Seal
- Damaged Freezer Delivered, Lost $300 of Frozen Food
- Dryer Repaired Quickly by Professional Technician
- Senior Citizen Praises Courteous, Professional Technician Tom
- Repair Refused for Cooktop as Too Old After Paid Service Plan
- Defective Disposer Replacement Offered but Reinstallation Cost Left to Me
- Refrigerator Repair Appointment Missed After Taking Day Off Work
- Patio Set Rebate and Free Delivery Offer Denied After Purchase
- Air Conditioner Still Blowing Lukewarm Air, Second Service Visit Missed