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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Extended Appliance Protection Plans Seen as Extra Profit by Former Employee
- Kenmore Refrigerator Needed Two Visits, Torn Door Seals, Poor Installation
- Dishwasher Installation Rebate Rejected After Sitting in Queue Since July
- TV Extended Warranty Repair Took Weeks, Cost Nearly Equaled Warranty Price
- Repair Appointments Missed Twice, Repairman Later Apologized
- Work Bench Delivered in Pieces, Weeks Late, No Firm Delivery Date
- Electric Oven Exploded With Fire and Noise, No Help Offered
- Gas Smell After Stacked Dryer Installation, Told to Evacuate
- Customer for Years Who Thinks Service Is Wonderful
- Dryer Replaced Once, Repaired Three Times, Still Not Working
- Whole-Home Appliance Purchase Followed by Months of Service Failure
- Credit Limit Cut to $300 Over Wrongly Reported Delinquency
- Ice Maker Repair Labor Charge of $208 for Under an Hour
- Washer and Dryer Purchase Chaos, Missing Pedestals, Unhelpful Support
- Excellent Refrigerator Maintenance Technician, Quick and Attentive
- Credit Card Interest Rate Jumped to 25.24% After Opt-Out Insert
- Kenmore 600 Washer Spin Cycle Does Not Work
- Dryer Repair Technician Praised as Quick, Reliable and Efficient
- Canceled Online Tool Set Order Still Processing After Two Months
- Online Order Arrived Missing Mittens and Jeans