My experience with Drive Financial Services has been a nightmare! I have experienced nothing but hostile and rude behavior from these people.
My worst experience with them is about a year after I got my loan with them in I was going through a rough time for a couple of months and explained this to a representative, and although I had spoken to someone about it, I got harrassing phone calls from not just one person, but on an average of 3-5 different people per day.
They would call me constantly at work and when I began to refuse their phone calls, they'd leave detailed messages about my situation to my co-workers and then my co-workers would get mad at them & tell them to quit calling.
This would make the Drive people more furious, so they'd make one call right after the other, and we'd hang up on them and they'd call back screaming and making threats. I remember how shooken up we all got and I was about in tears.
This was only one experience that I had, but it was definately the worst. I called later to make a major complaint to the supervisor, and wrote a letter to the president of the company. I found out the supervisor was actually the person that was the one who was harrassing me at work.
I've learned that if they ever harrass me like that again, they'll be dealing with my attorney next time. No joke!
0 comments