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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Rude supervisor, refused post-dated payment and car still not repossessed
- Payoff check lost by lender and demands for payment after trade-in
- Account debited $868.64 without authorization; refund promised but not paid
- Calls after 10pm to home with small children and rude threats
- Letter says collateral disposed after car reported stolen and they deny repossession
- Account debited twice for one online payment and no reversal
- Repossession threat after job loss and no refinancing option
- Repossession from disputed payments hurt credit score; wants removal
- Former California employee describes alleged auction scheme and office closure
- Car repossessed 14 days late with three payments left
- Tips for handling collection calls and partial payments
- Promised two-month deferment, then car sent to repossession
- Urging customers to file BBB complaints over collection tactics
- Mailed payments reportedly lost and deferment promise not honored
- Conflicting payment status, hidden late fees and several calls a day
- Slow due date change led to late charges after car was totaled
- Harassing calls, a false supervisor and late reports to credit bureau
- No paper trail from lender; advice to demand written communications
- High 25% APR and dealer price markup on a financed car
- Repossession attempts over a VIN mismatch on the financed car