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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Repeated calls and rude agents after a late car payment
- Repossessed after three years of payments, balance barely reduced
- Wrongly pursued for another person's car loan, harassing calls
- Does not honor arrangements, seeking class action lawsuit
- Lost payments, changed due date, and late payment claims
- Rude supervisor, refused post-dated payment and car still not repossessed
- Payoff check lost by lender and demands for payment after trade-in
- Account debited $868.64 without authorization; refund promised but not paid
- Calls after 10pm to home with small children and rude threats
- Letter says collateral disposed after car reported stolen and they deny repossession
- Account debited twice for one online payment and no reversal
- AKA Triad AKA Ford Morot Credit FORD'S HENCHMEN FOR ILLEGAL ACTS
- Repossession threat after job loss and no refinancing option
- Repossession from disputed payments hurt credit score; wants removal
- Former California employee describes alleged auction scheme and office closure
- Car repossessed 14 days late with three payments left
- Tips for handling collection calls and partial payments
- Promised two-month deferment, then car sent to repossession
- Urging customers to file BBB complaints over collection tactics
- Mailed payments reportedly lost and deferment promise not honored