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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Late fees so expensive the car cannot be paid off
- Harassing calls, threats of repossession and disputed late fees and payoff amounts
- Promised arrears moved to end of note, then harassment and car threats
- Supervisor said I manage money poorly despite letter promising to help
- Daily withdrawal attempts after bank change, harassing calls and fees
- Repossessed after promised deferral, billed $1,000 more than original loan
- Account shown a payment behind from start due to first-invoice timing
- Wanting to join a class action over the same customer problems
- Silent calls from company I have never done business with
- Cosigner threatened with employer notice, wage garnishment and repossession
- No contract received, higher interest than quoted, no payment history shown
- Constant calls and repossession threats after asking to move payment date
- Unclear finance company, rude staff and payment drafted twice
- Repossessed though payments were current, then billed $6,547.14 after sale
- Harassing calls at night and at my job, threats and high interest
- Car repossessed hours after I made payments to bring account current
- Daily late charges of $11.00 after job loss, and endless calls
- Check cashed and online payment taken twice, no refund offered
- RoadLoans says your approved but not approved ripoff
- Deferment confirmation number given, then denied and harassing calls began