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Santander Consumer USA
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COMPLAINTS735
VERIFIED PHONE888-222-4227
LAST CHECKED2026-09-28
Complaints & Reviews on USAComplaints
735 complaints on USAComplaints, including 1 published in the last three years.
- Car repossessed hours after I made payments to bring account current
- Daily late charges of $11.00 after job loss, and endless calls
- Check cashed and online payment taken twice, no refund offered
- Deferment confirmation number given, then denied and harassing calls began
- Simple interest loans, no deferments, and advice on buy rates
- Led to believe a deferment would be granted
- Hidden online payment fees and no account breakdown provided
- Deferment promised, then denied and statement shows $1087.11 behind
- Harassing calls to family and references, late fees when not late
- Told to pay $15 per day after the late fee, harassing calls
- Never sent a contract, conflicting stories and repeated daily calls
- Payoff received May 31 by FedEx but Drive claims June 21
- Payoff amount inflated by $2,500 and false insurance lapse calls
- Cashed $2268 dealer check, yet told payment is late
- Thousands in fees and harassing calls to my job and family
- Told 6 months later that I missed a payment I had made
- Mischarged payments, $9.00 daily late fees and unauthorized withdrawals
- Never received loan paperwork or account number before repossession visit
- Full interest charged on early payoff of $7500 auto loan
- Repeated calls to my job and relatives after fraudulent deposits