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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Car Repossessed Despite Promised Two-Payment Deferral
- Payments Posted 10 Days Late, Fees Piled on Daughter's Account
- Car Impounded, Payment Arrangement Ignored, Repossession Threatened
- Charged Phone Fee and $96 Overdraft Fees After Agreed Payment
- Car Repossessed After Paperwork Error, Repo Fee Dispute
- No Payment Records Kept, Car Repossessed After Falling Behind
- $11,000 Interest on Loan and $1000 Down Payment Not Credited
- $11 Daily Late Fees and Repossession Threats After $300 Payment
- Called Same Night as Payment, Then Again Two Days Later
- 24.99% Rate on $20,000 Loan Means Paying Over $30,000
- Collector Screamed at Me Over Late Payment and Left Voicemail
- Transfer of $2,000 now claimed never received
- 22.39% Finance Charge Raised Expedition Total to $38,623.68
- What loan application?!
- Constant Calls Even When Account Is Current, Bank Fees Not Disclosed
- Duplicate Check Cleared After Phone Payment, Company Disputed Call
- Hidden Fees Raise $15,000 Auto Loan Payoff to Over $25,000
- Hidden Bank Fees Raised $13000 Car Loan to $21000
- Charged $10.77 per day late fee despite ten-day grace period in contract
- Rude representatives, conflicting stories and lost Western Union payments