I just purchase a car 06/29/07 and when I drove off the lot I did not know that I will not be dealing with the dealership anymore, then all of a sudden I started receiving calls daily by an unknown person with an accent so all I knew is that maybe they were survey takers or something, so I got more calls and then I realize the calls had something to do with my car and i'm asking them why are they calling asking me the same questions every day, so I contact my dealership and they told me that they are the finance company, so I called them back and let them know that I did not know that they were my finance company because they never identified themselves clearly at all and let me say this is going on around the 4th day in my vehicle, they asked me to make a payment, so I told them that I will mail it in and they told me that it will not reach them in time and that it takes 2 weeks, and i'm like we are both located in Dallas why so long, so then they said well if you make a payment now then we will waive the $10.99 charge for payment over the phone and I told them that I will call back the next day and when I did I got another answer stating that I should have paid when they called, the offer don't apply anymore, (very rude), let me remind you this is the 5th day in the car now, so I said I'll mail it in, and why did I, I mailed it on 07/13/07 and still today they have not recieved the payment and today is 07/20/07, and I called them everyday about it and they hung up on me, talk rude and everything, so I called another number and was told to go ahead and make payment over the phone and they will waive the fee only this time, and why did I do that, they draft my account twice and now I can't afford to stop payment on the check that was never received and if it gets to them i'm pretty sure tommorrow now that it will be cashed, and let me remind you that my payment is not due until the 29th of July, i'm going through hell now just trying to be right and make a payment and got jacked around trying to do so, I don't know what to do, I just cried because I know I can't get out of this mess with them I am stuck, why me, but I blame Empire Suzuki. I read this website and I don't feel alone anymore, they act like collection agency or something, I feel like they need to give us a fair chance, bottom line.
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