I was pre-approved for a loan from Quicken. During the process, the individual I was speaking to on the phone asked for a credit card number and I was assured that it would be charged only if I went forward with a loan. I specifically asked them if I would be charged if I did not go through with a loan from them.
I did not end up getting a loan from Quicken and when they called (repeatedly) I told them I was no longer in the market for a home and the $500 charge appeared on my credit card. I tried to fight it through my credit card and I found out they put my electronic signature on an agreement that I was not given the full details of and worse they electronically signed my fiance's name.
Do not use Quicken Loans they are sharks and this is a dishonest tactic used by a company with huge profits to scam even more money from every-day people. In total I believe they spent $12 to pull my credit report and I have been charged $500 for this.
Justin
Cleveland, Ohio
U.S.A.
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