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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Most Fired Without Ever Getting Verbal Warning
- Pressured to Fill Out Application and Pay $500 Up Front
- Took $750 Good Faith Deposit, Changed Loan Terms, Refused Refund
- Bait and Switch on the VA Home Loan
- Paid $500 Deposit, Two Appraisals Done and No Loan Given
- Interest Rate Raised After 30 Day Rate Lock Expired
- Fee Charged to Card After Supervisor Said It Would Not Be
- Credit Card Charged Before Appraisal and Low Appraisal Ended Loan
- No payday on 2-29-08 due to Leap Year?
- Sales Directors Told Staff to Take Deposits No Matter What
- Good Faith Deposit Taken, Then Loan Denied and Money Refused
- Pressured Into Credit Card Deposit and Told It Was Not Refundable
- Employee Opinion: Competitive Rates but Difficult Place to Work
- $300 Withdrawn From Checking Account After Declining Loan
- Bait and Switch on Fees, Appraisals and Deposit at Closing
- Got $400 Deposit Back After Escalating to Media Relations
- Home Equity Loan Tied to Prime Instead of LIBOR as Explained
- Loan Denied Four Days Before Closing and $500 Deposit Kept
- Sarcastic List of Company Slogans Versus Treatment of Employees
- Unethical Bankers and Non-Refundable $500 Deposit After Cancelling