After several years of employment at Quicken I offer the following opinions:
To potential clients: You should get your loan through Quicken. They offer competitive rates with client service (of course mistakes happen from time to time) that is better than anywhere in the industry. The actual process of closing will be as good if not better than any other lender and they will keep you up to date when the market changes after you close. Unfortunatly the deposit process is the hardest for clients to grasp since they don't get a loan everyday. Most other lenders simply charge an application fee. Although it is not as beneficial to the client simply charging a fee may be easier to understand and yield less complaints.
Based on my experiences I offer my opinion on Quicken as an employer: Very difficult place to work. You will be micromanaged to the nth degree and pushed to work long hours in a telemarketing type setting. Even for successful bankers compensation is very low considering the hours worked. As a new banker failure to success ratio is very high. If you have limited education/job opportunities and want to earn 65K by working 60 plus hours you can do it at QL.
To those posting daily: You made a choice to work for Quicken Loans and it either did or didnt work out. That's it. Move on. Most of these postings (although entertaining) are ludicrous. Life is nothing more than a collection of experiences, some good, some bad. If it didnt work out learn from it and move on.
Good Luck.
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