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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Salesperson Called Two or Three Times Daily After I Declined
- Former Employee Explains Tips for Getting a Mortgage Approved
- Charged for an Appraisal I Never Received and Then Denied
- Former Banker Describes Layoffs, Falling Loan Volume and Leadership Failures
- Documents Requested Repeatedly Days Before Closing, Then Told to Go Elsewhere
- Quoted Rate Lured Me Into $500 Deposit and Calls Never Stopped
- Long-Time Employee Reports Unemployment Fights, No Overtime and Lost Perks
- Opportunity Letters Surged in July and August While Pay Stayed Minimal
- Deposit Taken Then Loan Denied for Too Few Open Credit Lines
- Wife Pushed Into $350 Deposit While Husband Was in Iraq
- Arizona Bankers Urged to Leave as Staff Drop Like Flies
- Former Employees Urged to Organize Over Abusive Workplace Practices
- Bait and Switch, High Sales Pressure and Refusal to Refund $750
- Told 40-50 Hours Weekly but Worked 60-70 Hours
- Stuck at Approved With Conditions Stage After $500 Deposit
- Conditions Kept Being Added After $500 Was Charged, Fee Kept
- Charged $350 After Telling Representative Not to Proceed
- Told Approved After Giving Card Info, Then Appraisal Ended Loan
- Bait and Switch on Declining Market Fees, $500 Charged Again
- Advertised Lowest Rate Not Delivered, Six Lenders Offered Lower