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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Pushy Loan Officer Pitched Inflated Rate, Then Called Back After Hang-up
- Appraisal Came in $40,000 Lower Than Local Bank Appraisal
- Rep Claimed My Mortgages Were Sold to Them and Pushed Refinancing
- Good Faith Money Kept After Low Appraisal and Loan Denial
- Current Employee Says Bankers Are Trained to Mislead Customers on Fees
- Preapproved Then Told FHA Loan Unavailable for Manufactured Home
- Told Not to Contact Me, Still Getting Two or Three Calls Daily
- Paid $300 Upfront for Appraisal, Then Chose Another Lender
- Deposit Kept and Told to Raise House Price by $5000 to Close
- New Construction Loans Refused Two Days Before Closing
- Deposit Refused After Rep Rejected My Purchase Contract
- Condo Classification Forced Larger Down Payment, Deposit Not Refunded
- Refused to Refund $300 Deposit After I Cancelled
- Remodeling Ignored, Low Appraisal and Deposit Kept
- Refinance Promised in 30 Days Dragged Past Two Months
- Employee Says Fees Higher Than Other Lenders and Staff Overworked
- Employee of Five Years Describes Long Hours, Schedules and Layoff
- Card Charged After I Cancelled My Application
- Former Banker Explains Deposit Fees, Overcharging and Pay Structure
- Fortune No. 2 Ranking Challenged by Employee Comments Quoted From Its Site