To Customer Service Priceline.com,
I will be sending this e-mail to all the major newspapers with travel sections,
On June 3rd of this year, I too had a bad and expensive experience with that so called name your price service, I was trying to purchase 6 tickets to Hawaii for my sister and her family, and I ended up being charged 4507.50. I did not even get a chance to see what I was getting her into before it was tooooo late. Now my sister and I are battling with each other as well as priceline and MBNA.
I will just have to switch to a more customer friendly credit card company in the future. After I got a response from priceline via e-mail, I told them that I would tell my family and friends about there crappy service and deceiving website, my niece told me today, she was going to use priceline to buy 3 tickets to Fl. For Thanksgiving. After I told her what happened to me, she said she was going to use Expedia, I really like them better, what you see is what you get. The point is, once you surrender your credit card number, Priceline has complete control of the transaction. I was trying to tell my sister to use Expedia, since I have booked my last two vacations to Cabo San Lucas and Hawaii.
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