When i canceled my account last summer, instead of NOT charging me for august (which they should not have, since all my movies were back before the end of july, and i had already canceled in the middle of july), they billed me twice! I then had to complain to get my money back, and in the meantime, my rent check bounced, because i only had enough money in my account to cover that check, due to the fact that i had taken all my cash out for a trip to vegas i was on at the time.
The company refused to pay my overdraft fees, even though it was their fault that i was charged these fees. They claim these fees are not their fault. I was on vacation for two weeks, did not have a credit card, and was not able to pay the fees until i got back, thus garnering a fee of almost $200!
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