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Mr. Cooper Reviews & Complaints
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REVIEWS & COMPLAINTS150on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEmrcooper.com
HEADQUARTERSCoppell, TX
PROFILE CHECKED2026-10-11
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 150 historical complaints about Mr. Cooper, published between 2002 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Construction Loan Bid Rejected the Day Before Closing
- Payments Not Credited in a Timely Manner Despite Early Sending
- Home Sold at Auction Day After Being Told Modification Was Nearly Done
- Failure to Post Payments After Loan Was Sold
- Modification Denied Despite Program Eligibility, Then Payment Raised
- Insurance Check Misdirected and House Foreclosed
- Unexpected Legal Fee and Forced Insurance After Home Modification
- Short Sale Forced After Loan Sold and Modification Help Denied
- Loan Modification Manager Handled Modification Poorly
- Monthly Payment Raised by $178 After Escrow Shortage
- Predatory Lending and Foreclosure Resale Through ReMax Realty
- Denied HAMP Modification, Then Offered Alternatives That Were Not Available
- Centex Home Equity No Proper Statements or Crediting Payments Properly
- Short Sale Handler Sends Wrong Papers and Does Not Return Calls
- Not Honoring Loan Modification Agreement After Servicing Transfer
- Taking Advantage of Borrowers Through HAMP Paperwork Delays
- Reneged on Signed Alt Mod Agreement After HAMP Denial
- Foreclosure Near While HAMP Documents Still Requested
- Payoff Statement Withheld After Loan Sale, Costing Refinance Lock-In
- Payment Raised to $3600 With Forced Escrow and HAMP Change Demand