Mr. Cooper Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 150 historical complaints about Mr. Cooper, published between 2002 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Forced Into Escrow Despite Proof of Taxes and Insurance PaymentsPublished May 27, 2010 · Historical consumer allegation
• Class Action Lawsuit Urged Over Company's BehaviorPublished May 3, 2010 · Historical consumer allegation
• HAMP Application Denied After Six Months for Paystubs That Do Not ExistPublished May 3, 2010 · Historical consumer allegation
• Calls Redirected, Fees Added, and Foreclosure Threatened Despite PaymentsPublished Feb 18, 2010 · Historical consumer allegation
• Told Investor Does Not Participate in Obama Plan Unless $10,000 Paid UpfrontPublished Oct 22, 2009 · Historical consumer allegation
• Seller Demanded $1095 Late Fee for Closing Delay It CausedPublished Oct 9, 2009 · Historical consumer allegation
• Told Obama Program Would Save Home Yet Foreclosure Notices Say November 4Published Oct 6, 2009 · Historical consumer allegation
• Loan Modification Trial Payments Followed by Late Notices and Foreclosure ThreatPublished Sep 17, 2009 · Historical consumer allegation
• Insurance Proceeds After Fire Held Over a Month Until Attorney Demanded ReleasePublished May 7, 2009 · Historical consumer allegation
• Refinance Completed Days Before Letter Offering 25 Percent Principal ForgivenessPublished Apr 29, 2009 · Historical consumer allegation
• Mortgage Company Withholding Repair Funds After Hurricane Ike DamagePublished Apr 21, 2009 · Historical consumer allegation
• Home Taken Back After Equity Loan Balance Grew From $36,000 to $60,000Published Apr 16, 2009 · Historical consumer allegation
• Refinance Sold to Disabled Veteran's Family With Balloon Payment Not ExplainedPublished Mar 28, 2009 · Historical consumer allegation
• Deed in Lieu Promised Repeatedly by GMAC and New Servicer Without PaperworkPublished Mar 24, 2009 · Historical consumer allegation
• Refused Modification Application Because Payments Are CurrentPublished Mar 9, 2009 · Historical consumer allegation
• Withdrawals Not Recorded and Escrow Added Three Times Despite Insurance ProofPublished Jan 20, 2009 · Historical consumer allegation
• Refinance Proposals, Then Denial and Unreachable Staff After Loan SalePublished Jan 18, 2009 · Historical consumer allegation
• Principal Balance Rising Due to Fees, Forced Escrow, and Unanswered CallsPublished Jan 12, 2009 · Historical consumer allegation
• Loan Officer's Statements Were Lies, Borrower Urges Filing ComplaintsPublished Jan 9, 2009 · Historical consumer allegation
• Collection Calls Six or Seven Times Daily Despite Health ProblemsPublished Jan 5, 2009 · Historical consumer allegation