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Mr. Cooper Reviews & Complaints
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REVIEWS & COMPLAINTS150on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEmrcooper.com
HEADQUARTERSCoppell, TX
PROFILE CHECKED2026-10-11
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 150 historical complaints about Mr. Cooper, published between 2002 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Ripoff fraudulent inflation of appraisal, violation of HOEPA, TILA and Title VIII
- Refinance left higher payment, harassing calls, forced insurance
- Overpayment not returned after refinance closed, only 86 cents sent
- $450 appraisal check cashed after loan terms changed
- Approved home equity loan, then no reply after appraisal recertified
- Promised disability coverage on loan, now unable to pay mortgage
- Account overdrawn by double check presentment, $180 overdraft fees
- Ripoff
- Ripoff false promises
- Extra payment taken after mortgage payoff and refinance