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REVIEWS & COMPLAINTS219on USAComplaints · 1 in last 3 yrs
PHONE1-800-289-6229Macy's Customer Care
WEBSITEmacys.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-03
Reviews & Complaints on USAComplaints
219 complaints on USAComplaints, including 1 published in the last three years.
- Cashier Allegedly Mocked Chinese Customer Over Rebate Form
- Holiday Shoppe Has Only Christmas Items, No Chanukah
- Ralph Lauren Sweater Color Bled, Manager Refused Return
- Seasonal Job Underpaid Hours and Harassment by Managers
- Online Sale Price of Prom Dress Not Honored in Store
- Discounts Only for Cardholders Seem Discriminatory
- Coupons I Am Entitled To Have Not Arrived
- Asked for ID on PIN Debit Purchase, Alleged Racial Bias
- Late Fee Charged Despite Payment Made Two Days Early
- Customer Service Ignored Me for 30 Minutes
- Incorrect Late Reports After Account Split Hurt Credit
- Coupon Offers Exclude Items Customer Actually Buys
- Store Card Application Automatically Opens Second Visa Account
- Credit Card Charged Again for Replacement Mattress
- Late Fees of $30 on $5 Minimum Payment After Short Delays
- Payment Error Notice Came After Due Date, Late Fee Half Waived
- Not Receiving Deals I Am Eligible For
- Terminated Over Price Adjustments Then Sued for Attorney Fees
- Closing Sale Prices Marked Up Then Discounted at Northwest Plaza
- Boots With Broken Zipper, Repair Credit Request Denied