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REVIEWS & COMPLAINTS219on USAComplaints · 1 in last 3 yrs
PHONE1-800-289-6229Macy's Customer Care
WEBSITEmacys.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-03
Reviews & Complaints on USAComplaints
219 complaints on USAComplaints, including 1 published in the last three years.
- Credit Pro Fees Charged Since 2004 Without Agreement
- Star Rewards Coupons Have Too Many Exclusions
- Free Shipping Promised but Surcharge Added Per Item
- Third Simmons Beautyrest Mattress Sinking, No Fault Return Refused
- Backordered Christmas Cologne Denied Guaranteed Delivery Gift Certificate
- Followed and Stared At by Saleswomen at Palm Beach Gardens
- Credit Card Representative Yelled and Refused Supervisor
- Credit Pro Charge Added to New Account Despite Refusal
- Style Toners Shoes Cause Ankle Soreness for Two Days
- Cashier Questioned Son's Jacket, Customer Alleges Discrimination
- Returned Area Rug Refunded as Gift Card Instead of Credit
- Return Credited $4.80 Instead of $48 and No Live Support
- INC International Concepts Clothes Getting Holes
- Wrong Sweater Sent, Exchange Refused and Refund Issued Instead
- Rip off Gala event in Stockton
- Unauthorized 39.95 Withdrawals From Checking Account
- Sectional Sofa Keeps Separating, Refused Help After Three Days
- Advertised Leather Jacket Missing Online After Registering
- Santa Claus Fired for Telling a Joke
- Employee Threatened and Followed Me in Subway Station