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REVIEWS & COMPLAINTS219on USAComplaints · 1 in last 3 yrs
PHONE1-800-289-6229Macy's Customer Care
WEBSITEmacys.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-03
Reviews & Complaints on USAComplaints
219 complaints on USAComplaints, including 1 published in the last three years.
- Gift Card Payment Rejected After Receipt Given, Late Fee Charged
- Phone Payment Fee and 39 Dollar Late Charge on Small Balance
- Gift Purse Exchange Valued at 15 Dollars Without Receipt
- Bogus Sixty-Three Dollar Charge From California Disputed for Months
- Ordered Large Shirt Online but Received Small With Label Removed
- Unwanted Monthly Credit Protection Charges Continue After Repeated Cancellation Requests
- Credit Limit Cut Without Notice, Double Billing and Missing Statements on Visa
- No Refund for Returned Coats Despite Repeated Calls and Promises
- Employee Misused My Card Number and Changed Account Address, Leading to Lawsuit
- Old Jeans Coupon Promotion Excludes Nearly All Jeans in Store
- Bed Delivered Missing Center Support Bar and Still Not Replaced
- Payment Refunded to Checking Account Then Late and Finance Fees Charged
- Condescending Staff and Wrinkled Used Dress Offered at Over 500 Dollars
- Blood on Bridal Gown, Alteration Quote Dispute and Dismissive Manager
- Visa Denial Notice Despite Excellent Credit Report
- Mattress Sagging Within 10 Year Warranty Denied After Inspection
- Camera Offer Not Honored After Purchase Over $150
- Missed Mail Payment Led to Monthly Late Charges for Two Years
- Credit Limit Cut From 10,000 to 1,000 and Account Closed Without Explanation