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REVIEWS & COMPLAINTS219on USAComplaints · 1 in last 3 yrs
PHONE1-800-289-6229Macy's Customer Care
WEBSITEmacys.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-03
Reviews & Complaints on USAComplaints
219 complaints on USAComplaints, including 1 published in the last three years.
- Lennox Tumblers Cancelled, Long Hold and Disconnected Transfer
- Account Mistakenly Opened With Wrong Address, Late Fees Charged
- Free Gift Not Offered After $100 Cosmetics Purchase
- Claims of Unpaid Overtime and Injury Damages for Disabled Wife
- Reported to Credit Agency Over $6.97 Charge After Billing Switch
- Cash Payment Not Credited, Late Fee and Changed Due Date
- Shoes are both right feet!
- Website Payment Issue Led to Delinquency, Reps Unresponsive
- Wife Forced to Resign Without Overtime Pay After 25 Years
- Extra $25 Fee to Pick Up Recliner at Store
- Former Seasonal Employee Cites Poor Management and Inventory Night
- Employees Mistreated and Poorly Trained in Flushing Shoe Department
- Wrong Mattress Set Delivered, Extra Charges and No Resolution
- Grammar Error in Santa Mail Advertising Copy
- Diamond Fell From Ring, Repair Refused Without Extended Plan
- Poor Quality Furniture That Falls Apart Quickly
- Unethical store employees - Lousy service
- Payments Rejected as NSF Despite Sufficient Funds, Fees Charged
- Hour on Phone Unable to Reach Rep Who Sees Online Orders
- Account Showed Unauthorized $80 Purchase, Fraud Dispute Slow