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LA Fitness Reviews & Complaints
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REVIEWS & COMPLAINTS513on USAComplaints · none in last 3 yrs · latest 2013
WEBSITElafitness.com
HEADQUARTERSIrvine, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 513 historical complaints about LA Fitness, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Cancelled Twice but Money Kept Being Taken, Now Threatened With Collections
- Unable to Cancel Membership: Gym Staff Insisted on Updating Billing Information
- Promised Nutrition Advice and Measurements Not Delivered, Trainer Paid $7 Per Client
- Dirty Stretching Mats and Too Few Cleaning Sprays at Federal Way Gym
- Pool Problems, Dirty Showers and Club Opening Late for Early Morning Members
- Trainer Turned Out to Be an Uncertified Sales Rep After Two Months
- Promised Nutrition Evaluation and Measurements Never Delivered, Trainer Left Without Notice
- Contract Converted to Month-to-Month Without Notice After 11 Payments
- Trainer Disappeared, Cancellation Letter Unanswered Until Calling Billing Line
- Cancellation Form With Blacked-Out Boxes, Still Billed After Freeze and Cancel Attempts
- Charged $143 After Personal Training Auto-Reactivated, $90 Freeze Fee Not Disclosed
- Training Program Never Cancelled Despite Certified Letter, Charged $58 for Six Months
- Former Employee Cites Service Issues and Sales-Driven Management at Body of Change
- Phone Cancellation Not Honored, Refund Requests Denied Over Extra Month Billing Wording
- Charged Freeze Fees After Phone Cancellation, Then Collections Notice for $310.70
- Four Trainers in Four Months With 20-Minute Workouts, $936 Demanded to Exit
- Extra Month Charged After Quitting in June Due to 30-Day Notice Rule
- Salesperson Quoted 16-Month Renewal, Card Charged $279 but Terms Differed
- Good Trainer Fired Over Shirt and Paperwork, Unused Sessions Expired
- Charged $10 Monthly for Nine Months After Phone Cancellation