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LA Fitness Reviews & Complaints
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REVIEWS & COMPLAINTS513on USAComplaints · none in last 3 yrs · latest 2013
WEBSITElafitness.com
HEADQUARTERSIrvine, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 513 historical complaints about LA Fitness, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Trainer Missed Five Sessions, Company Insisted on 12-Month Checking Account Contract
- Charged Nearly $600 to Cancel Impersonal Training After Goals Were Ignored
- Endless Runaround From Managers, 23 Collection Calls a Day and Unreturned Messages
- Employee Says Body of Change Trainer Was Fired Without Notice, Appointments Vanish
- Cancellation Form Handed In, Still Billed Two Months Later, Runaround on Phone
- Paid $1085 for Training, Trainer Late, Worked With Another Client, Sessions Cancelled
- Trainer Cut Sessions Short, Lateness and No-Shows, GM Handled Complaints Poorly
- Trainers Failed to Show, Two Left Company, Seeks Cancellation Advice
- Charged $272 Again for Training Already Paid in Full, Duplicate Contract Entered
- Signature Allegedly Forged on Agreement, Dues Taken for Three Months After Cancellation
- Pool Not Finished, Guest Fee Dispute and Monthly Fee Charged Twice
- Added Member Cancelled After One Week but Still Billed, No Corporate Number
- Sexual Harassment by Two Trainers, Lost Appointments, No Complaint Number Given
- Charged Extra Month After Notice, Told Check Was Required to Cancel
- Voicemail Demanded Check With Cancellation Letter, Overcharged Nearly $300
- Account Amount Changed and Charged Ten Times, $300 in Bank Fees
- Manager Promised Four Free Sessions, Stood Me Up Twice, Cancellation Refused
- Treadmill Stopped and Restarted Suddenly, Knees Injured, Months of Unresolved Claim
- Told Cancellation Possible on the Spot, Then Billed After Mailing Form
- Family Package Billed as Four Individual Memberships, Refunds Offered Only as Credit