We are currently in litigation against Chase Manhattan Mortgage Corporation regarding the amount due on our mortgage statement. Starting in October of Chase representatives started with harassing phone calls telling us our property insurance was out of force. It was our understanding through the title company in December that our loan would include an escrow account to pay the taxes and insurance on the property.
This was not how the loan was processed, however. At the time we were unaware of a little piece of paper called a HUD-1 settlement statment that was a required piece of documentation for the loan.in October of we contacted our insurance company, only to find out our policy was in force until November and all the payments on it had been made by Chase. We also received notification from Chase that they paid our delinquent property taxes for 2003. Delinquent taxes? What happened to that escrow account? Turns out for one, Chase paid 2001 and 2002 in one lump sum and there never was an escrow accuont on the loan. After dozens upon dozens of harassing phone calls made at 8:00 at night telling us now that our payment is past due, our mortgage is in pre-foreclosure and other assorted misstatements by collection agents for Chase Manhatten, it has been determined that there never was a HUD-1 statement provided to us by the title agency.
We complained to the Better Business Bureau and they were answered by the Executive Department for Chase, with a HUD-1 statement. Lo and behold, it wasn't signed by anyone, including us. We decided to sue Chase, since they refused to provide us with a detailed accounting of our mortgage loan, explaining our payments and why we were all of a sudden in pre-foreclosure. As an added bonus, today we received our July payment back in the mail stating that the amount was "insufficient to reinstate our loan". The amount sent is more than the amount shown as "principal and interest" on our loan statement, but considerably less than the unexplainable $4,313 past due payment on our statement. It was definately not agreed upon that our mortgage payment would be $2,000 per month and they are showing us as two months behind on payments.
We have continued to make the payment as agreed in our original loan documentation and have proof of receipt by Chase Manhattan for all the consecutive payments. I agree with the lady from Las Vegas that a class action lawsuit should be brought against Chase Manhattan to stop their theft of innocent consumers well being.
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