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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Lower balance transfer rate offer followed by sharp increase
- Interest rate raised from 7.9% to 29.9% after balance transfers
- Credit file marked late after protecting mortgage investment
- Mortgage checks cashed quickly but posted weeks later
- Foreclosure balance jumped to 5k after payments refused
- Check drawn on credit line bounced and fees hit account
- Truck repossessed after job loss despite payment offer
- Rate raised from under 10% to over 30% without notice
- Payoff letter delayed after totaled car and collection calls
- Interest rate raised from 11.9% to 29.9% despite perfect payments
- Card closed over false $51032 debt and credit report damage
- Finance charge billed after paying card balance in full
- Interest rate raised from 12.99% to 26.99% without late payments
- Low rate card raised above 20% within three months
- Mastercard interest rate doubled over credit report claim
- Card debt grew from $700 limit to $1690 after unemployment
- Interest charged after payoff check wording mistake
- Card rates raised to 29.99% after 0% balance transfer offer
- Credit card APR raised from 5.99% to 29.74% without notice
- Paying 29.99% Interest Despite Excellent Credit