I wrote to them after i got my so called free airline ticket. And come to find out i can buy 2 tickets for the price of one of theres
I just recived the so called free airline ticket and i think you guys should have gave out way more info, and you should have priced the air line ticket amounts. I just spent 100 dollars on a compainon airline ticket that i will have to pay at least 500 dollars to get the free one. Witch i looked online and i can get 2 to maybe 3 for the price of one of yours. I realy thaught you were diffrent than the others but now i find out your not.
I hope some one can fix this, or i am going to just keep looking till i find someone that will be fair and up front. I have paid my bills on time always and then i get scamed! Not cool i just got done sending out links to your site to my sis mom and sis inlaw i hope i dont have to send another email and tell them i was wrong. I hope you fix this. I will gladly send the ticket back to you. I called the company that the ticket comes from they say they cant do nothing just trow it away, but i spent 100 to get. I think i desever something else like a gift card to walmart for $50. Or something like that, cvs, ect. Not asking for much but something is better than nothing. Well sorry to have to right this hope your day go's better than mine have a great day.
Ps sorry for spelling, dislexic, and disabled.
We are sorry to hear that you do not find value in the
companion ticket voucher you received. May of our
cardmembers do. Unfortunately, we are unable to provide an alternate gist, as the promotion was for a companion
ticket voucher. We regret any inconvenience this may
cause.
(And I thaught my spelling was bad!!!)
If you have any further questions, please reply using the Secure Message Center.
Thank you,
Dawn Stuhr
E-mail Customer Service Representative
1-800-436-7927
We apologize that the service you received did not meet
your expectations.
We place the utmost importance in servicing our
cardmembers, and always strive to provide the very best
service.
Please be assured that the situation you encountered is
not indicative of our normal operating procedure.
So I rote back
Sorry but i will no longer need your asst with my card. I can not deal with a compony i cannot trust. I have never been late and ive done everything i was saposed to do. But for you to say that you have had no complaints on this, in my heart of hearts i can not beleive it. If i could sell it i would but it says you can't. I will not ask for support from you anymore. I will warn my friends and i will not be promoting you anymore. Thanks (unsatisfied customer). Hope you get a raise take care dawn
So instead of trying to help me i get this back now mind you i did not say to cancel i said i can't with a commpony i can't trust because i didn't want to cancel it because i have a soney account on it with points and a memmber or wheel of fortune club. Yya maybe i could have worded this diffrent but dont you have to call and verrify its your account or don't they have to mail something for you to sign?
In response to your request, we have closed your account. Please destroy all cards and checks associated with this account. Please call any vendors or merchants in order to stop recurring charges to your account; otherwise these charges will continue to bill after cancellation.
Even though your account is closed, it will still be
available to view online.in order to delete an account from your My Accounts page, please follow these steps:
1. Click on Display/Hide Accounts on the left-hand
navigation bar
2. Select the account you want to hide
3. Click on Next
4. Click on Submit to process your request
Well i don't care i will just get a nother account but they should have to put more info on the so called speicals. Give a range of what the tickets will be?
I do not want to seu i just want it out there to be carefull for chase / sony but i think its on the chase commpany side.
Come-on
Woonsocket, Rhode Island
U.S.A.
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