My mortgage was recently transferred to Chase home loans. You guys have no clue what is happening in your accounts. We have always paid on time in full. As soon as the payment was moved to you it was lost. We have been in contact with the bank on over 6 occasions and no one knows how to solve this. For goodness sake we have given you over $4000 and you cant find it. You are sending us foreclosure letters, calls and people to take pictures of our house. We have faxed 3 times our bank statement to two different numbers. I really hate that no one that works at Chase can actually do anything or help us. This is what is wrong with our banking systems!
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