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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Held Funds Caused Returned Payment, Late Fee and 7% Rate Hike
- Card Due Date Moved Earlier, Late Fee Refused, Account Closed
- Denied Refund of $400 ATM Withdrawal After Card Left in Machine
- Forged Checks Drained 85-Year-Old Customer's Account, Claim Denied
- Interest Rate Raised From 10.48% to 29.99% After Late Payment
- Doubled Interest Rate and Minimum Payment After Posting Error
- Interest Rate Raised to 29.99% After Statement Never Arrived
- Foreclosure Without Notice and Unexplained $991.31 Late Fee
- Interest Rate Raised to 29.9% After Missing Paperless Statement
- Foreclosure Started Despite Approved Loan Modification and Payments
- Promised $100 Checking Bonus Not Honored, Account Info Lost
- $140 Overdraft Fees After Cash Deposit Left Pending
- Interest Rate Jumped From 8% to 23.24% Despite Phone Assurance
- Interest Rate Quadrupled on Balance Inherited From Washington Mutual
- Refinance Fees Rose After No-Doc Loan Became Full-Doc Loan
- Stacked Card Fees Pushed Minimum Payment to Over Triple
- Reopened a Closed Account for Auto Debit and Charged Daily Fees
- Sent My Financial Information to the Home Seller by Mistake
- Credit Card Rate Doubled From 4.25% to 9.24% After Terms Change
- Unauthorized Charge for Payment Protector Plan