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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Credit Card Application Denied Over Bankruptcy Not On Credit Report
- Notice Raises 2.99% Card Rate to 19.24% or Closes Account
- Autopay Drafted $175 Instead of $206 Minimum Payment
- Finance Charges on Purchases Prior to Due Date of Bill
- Refinance Nightmare With Four Months of Delays and Misleading Answers
- Refuses Letter Confirming Settled Debt Was Paid Off
- Forced Toward Bankruptcy After Credit Card Minimum Payment Hike
- Reversed $350 ATM Check Deposit With No Explanation
- Online bill payment sent to wrong payee; bank refuses letter
- Returned payment charges after entering debit card in place of account number
- Credit Card Rate Jumped 10% After Acquisition and Rude Service
- WaMu card fixed 9.99% rate replaced by 29.99% after takeover
- Sent between loan modification and refinance departments with no help
- Account closed and over $500 fuel rebate not paid after six years
- Overdraft fees from posting order and daughter's account debited by bank
- Overdraft fee and bounced check after confusion over transfer cutoff time
- Money taken from accounts, warns others to watch balances
- Disputed balance and refused payments during forbearance agreements
- Changed card rules lead to extra fees, higher rates and constant calls
- Modification declared invalid after documents not received, then foreclosure sale date