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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Cancelled WaMu Customer Credit Lines and Raised Interest Rates
- Repeated Collection Calls for Former Roommate
- Former WaMu Credit Lines Closed Without Notice After Compromised Account
- Late Fee and Rate Increase After Six Dollar Payment Shortfall
- Interest Increased and Credit Card Canceled for Former WAMU Customer
- Credit Limit Lowered After Complaint to Comptroller of Currency
- Interest Rate Jumped to 29.24 Percent After Overlimit Fee
- Credit Limit Cut Then Interest Rate Raised Unfairly
- Random, Unjustified Minimum Payment Increase
- Deceptive Life of Balance Offer, Minimum Payment Doubled to 5%
- Repo Truck Sent After Payment Only Five Days Late
- Credit Card Account Closed Despite Never Being Late
- Account Closed and APR Raised to 31.99% Despite On-Time Payments
- Loan Modification Delayed for Months While Late Payments Reported
- Credit Limit Cut by a Third Despite Low Balance and On-Time Payments
- Buy-One-Get-One Airline Ticket Offer Denied After Phone Promise
- Credit Card Canceled Without Notice Despite Improved Credit Score
- Disputes Late Payments on Sears Card Blamed on Posting Delays
- Auto Loan Payments Kept Being Withdrawn Two Months After Payoff
- Account Closed Over Credit Report Despite No Late Payments