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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Credit Card Closed After Accepting Higher Finance Charge
- Ex-Husband Overdrew Joint Account and Bank Refused to Remove Me
- Credit Limit Lowered Without Discussion After Washington Mutual Buyout
- Twelve Daily Collection Calls and Ignored No Contact Letter
- Trial Modification Plan Misrepresented and Credit Damaged
- Twelve Overdraft Fees in One Month After WAMU Takeover
- Interest Rate Raised 7% After Unreceived Change in Terms Letter
- Credit Card Canceled for Low Use Despite Excellent Credit Score
- Credit Card Account Closed With Bogus Reasons
- Minimum Payment Raised from 2% to 5% of Balance
- Credit Cards Closed Despite On-Time Payments and Good Standing
- Late Fees Charged on Circuit City Card With Zero Balance
- Account Closed in Good Standing and Blamed on Experian
- Overdraft Fees Over $1000 Some Months for Small Business
- Unexplained Mortgage Charges, False Late Fees, and Poor Customer Service
- Credit Line Substantially Lowered Despite Excellent Payment History
- Credit Card Account Closure Notice After Washington Mutual Takeover
- Statement Withheld Then APR Raised and Penalty Fees Charged
- Mortgage Checks Cashed Repeatedly and Credit Card Overcharges
- Account Closed After Paying Off Balance in Full