Independent profile. Not owned, sponsored or endorsed by HP.
HP Reviews & Complaints
REVIEWS & COMPLAINTS1,105on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEhp.com
HEADQUARTERSPalo Alto, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,105 historical complaints about HP, published between 2000 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repair refused weeks after extended warranty on overheating dv6000-series laptop
- Repeated long holds and no real help from support calls
- Replacement toner cartridges cost more than the printer
- Tips for reaching US case management after warranty repair refused
- LaserJet warranty requires consumer to pay shipping for repair
- A6535 desktop fan noisy again within weeks of replacement
- Rude service, disconnections and offshore support for longtime printer owner
- Notebook video card failure from known defect, repair refused
- Scan alert light comes on when copying
- HP tx1210us laptop died suddenly after one year and one month
- Poor product support
- Laptop battery, freezing, overheating and unhelpful customer service
- Laptop repair delayed over a month with no case manager contact
- Five hours of calls and unreturned messages over wrong replacement part
- Fax machine does not recognize distinctive ring pattern setting
- Compaq 6720s laptop blue screens within a week, poor HP support
- Graphics chipset failure and only 10 percent motherboard discount offered
- Discontinued desktop shipped without free Windows 7 upgrade
- Video card failure after warranty, repair quoted at 430 dollars
- Refused repair of laptop with known defective NVIDIA GPU