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HP Reviews & Complaints
REVIEWS & COMPLAINTS1,105on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEhp.com
HEADQUARTERSPalo Alto, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,105 historical complaints about HP, published between 2000 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Envy 15 overheats to 100 degrees and shuts down after minutes
- Windows 8 computer not recognizing printer and outsourced support unhelpful
- Second broken printer with damaged head after two years
- HP 2000 notebook DVD software forces sign-up and plays badly
- Laptop returned from service center with bent screen
- Cooling fan not working and laptop overheating under warranty
- DV9700t laptop crashed daily and support was dropped
- Officejet 4620 hard to load paper and uses small ink cartridges
- DV7 laptop overheated and video screen failed from design flaw
- Motherboard replaced three times and computer still overheating
- Cancelled custom system order and refund promised in two weeks
- Restore advised by support failed and computer would not start
- Defective laptop and store refusing return after 15 days
- Unable to order replacement ink after long chat and call delays
- Support cuts off calls, gives no service ID and refuses warranty help
- Security training required extra $380 and refund was refused
- Xbox promotion not disclosed when purchasing computer
- Extended warranty home visit costs $200 and technician was rude
- Software update left printer printing only solid black pages
- Care Pack warranty starts on computer purchase date, not pack purchase