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HP Reviews & Complaints
REVIEWS & COMPLAINTS1,105on USAComplaints · none in last 3 yrs · latest 2017
WEBSITEhp.com
HEADQUARTERSPalo Alto, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,105 historical complaints about HP, published between 2000 and 2017. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- XL black cartridges not recognized and printer wastes color ink
- Desktop repaired three times without success and exchange refused
- Laptop hard drive failed just after 12 months on $1000 purchase
- Four case managers gave no names and asked $221 to repair laptop
- Computer failed within months and retailer and maker deny warranty
- Screws fell out of laptop under warranty and repair denied at $273.49
- Laptop failed after 15 days, repairs delayed and replacement drive never arrived
- Recovery disk order unfilled after two months due to wrong address
- Notebook with repeated shutdowns still unrepaired after three service visits
- Weeks without repair information while laptop held by service center
- Refurbished dv6 laptop stuttering after warranty repair
- Laptop repeatedly fails to hold charge and no replacement offered
- Slow service for replacement
- Envy 14 laptop with dead pixels and warranty never activated
- Small Electric Shocks From Front Corner of G62 Notebook
- PSC 2355 Printer Error Messages and No Warranty Help
- Printer crashed computer and support sent me in circles
- Presario notebook and Photosmart printer both disappointing
- Used over 300 minutes on two support calls, issue unfixed
- No graphics driver updates for new dv7-6b78us laptop