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Discover Reviews & Complaints
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REVIEWS & COMPLAINTS174on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-347-2683Discover customer service
WEBSITEdiscover.com
HEADQUARTERSRiverwoods, IL
PROFILE CHECKED2026-10-07
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 174 historical complaints about Discover, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised 12% purchase rate but still charged 19.9%
- Balance transfers already processed before card activation and cannot be reversed
- Online payments cannot be scheduled for the due date, costing float
- Account guard fees charged despite repeated cancellation requests
- Identity theft on stolen card, disputed charges and fees continue for years
- Not allowed to direct payments to the smaller regular balance first
- Interest rate raised to 22% despite perfect payment history
- Sued for over $6000 while disabled and living on SSI
- Cash back reward of $540 never received after repeated requests
- Unrequested account guard insurance fees made minimum payment unaffordable
- Cash advance balance cannot be paid down until other balance is paid
- Disputed telemarketer charge returned and rebates taken without permission
- Account of bedridden 84-year-old mother cancelled despite power of attorney
- Cancelled card keeps getting replaced, new Platinum card mailed again
- Balance transfer fees pushed new account over limit, $35 fee charged
- Interest rate rose from 8.99 to 19.99 and cannot be lowered
- Promised 0% balance transfer was charged 5.6% plus fee
- Balance transfer sent elsewhere, late fee despite on-time payment
- APR jumped after introductory rate, plus constant junk mail offers
- Constant calls after cancelling, and account reopened without permission